PRIVACY POLICY

Last Updated: November 2025

This Privacy Policy explains how CIEG ("we," "our," "us") collects, uses, and protects information when you use our guitar practice tools and website ("Service").

1. Information We Collect

Account Information (If Enabled)

If you create an account, we may collect:

  • Email address (for authentication)
  • Username (optional)
  • Profile picture (optional)

Microphone Access

For pitch detection:

  • Audio is processed locally in your browser
  • We do not store or transmit microphone audio
  • Microphone access is optional and can be revoked at any time

Usage Data

We automatically collect limited technical data, such as:

  • Device and browser type
  • Pages viewed and general interactions
  • Error logs and performance information

Payments (If and When Subscriptions Exist)

Payments are processed by Stripe.

We do not store credit card details.

Stripe collects and processes payment information according to its own privacy policy.

2. How We Use Information

We use collected information to:

  • Operate and maintain the Service
  • Authenticate accounts (if enabled)
  • Improve performance and user experience
  • Monitor stability, detect errors, and address security issues
  • Provide customer support when requested

We do not sell or share personal information with advertisers.

3. Data Storage and Security

We use:

  • Supabase for database storage and authentication
  • Vercel for hosting and deployment
  • HTTPS/TLS encryption for data in transit
  • Access controls to protect account-related data

While we take reasonable measures to protect your data, no system is 100% secure.

4. Third-Party Services

We rely on the following third-party providers:

  • Supabase (authentication, database, storage)
  • Stripe (payments, if enabled)
  • Google Analytics (usage measurement)
  • Vercel (hosting)

These services may process limited data automatically as part of delivering the Service.

5. Cookies and Tracking

We use:

  • Essential cookies for authentication and basic functionality
  • Google Analytics cookies for high-level usage insights

You may disable cookies in your browser settings.

6. Your Rights

You may:

  • Update account information through your profile
  • Request deletion of your data
  • Delete your account (if accounts are enabled)
  • Opt out of analytics via browser settings

To exercise these rights, contact us or use the available account tools.

7. Data Retention

We retain personal information while your account is active or as necessary to provide the Service.

When you delete your account, associated personal data will be deleted or anonymized except where retention is required by law.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children.

9. International Transfers

Your information may be processed in countries other than your own. By using the Service, you consent to these transfers.

10. Changes to This Policy

We may update this Privacy Policy at any time. The most recent version will always be posted on this page.

11. Contact

If you have questions about this Privacy Policy or our data practices, contact us through the in-app feedback tool or via email.